one direct

contact us

one direct is open every day of the week. Just call us between 8am and 7pm (AEST) and speak to one of our Dedicated Specialists.

If you would prefer us to contact you, just let us know your number and the best time to call.

Your Name:   Your phone no:   Call me:

Call Us:

New Product Enquiries

Within Australia:
Savings: 1800 139 435
Home Loans: 1800 070 181
Home Insurance: 1800 286 533

International:
Savings: +613 8699 6927
Home Loans: +613 8699 6926
Home Insurance: +613 8699 6928

Existing Product Enquiries

Within Australia: 13 24 01
International: +613 8699 6961

Phone & Internet Banking
Within Australia: 13 64 01
International: +613 8699 6962

Lost & Stolen Cards
Within Australia: 1800 170 867
International: +613 8699 6971

Collections
Within Australia: 1800 158 853
International: +613 8699 6963

Insurance Claims
1300 306 497

Email Us:

enquiries@onedirect.com.au
General Enquiry Form

Fax Us:

Within Australia: 1800 420 898
International: +613 9538 5127

Lost & Stolen Cards
Within Australia: 1800 421 138
International: +613 9538 5128

Collections
Within Australia: 1300 557 892
International: +613 9538 5125

Write to Us:

one direct
Reply paid 83981
Private Bag 25
Collins St. West
Melbourne Vic 8007