As of 14 October 2009, one direct is no longer offering any new loan, high interest saver or insurance products.

contact us

Call us from 8am to 6pm (AEST) Monday to Friday

Call Us:

General Enquiries

Within Australia: 13 24 01
International: +613 8699 6961

Phone & Internet Banking

Within Australia: 13 64 01
International: +613 8699 6962

Lost and Stolen Cards

Within Australia: 1800 170 867
International: +613 8699 6971

Arrears and Hardship

Within Australia: 1800 158 853
International: +613 8699 6963

Insurance Claims and Enquiries

Within Australia: 1300 663 239

Feedback and Complaints

Within Australia: 1800 805 154

Write to Us:

one direct
Reply paid 83981
Locked Bag 9
Collins St. West
Melbourne Vic 8007